Partner Support in Numbers


Requests Resolved Every Week

2 Hours

Average Response Time

6 Months

Initial Support Training Time

Working Hours

from Saturday to Thursday

First Period 8:00 AM To 3:00 PM

Contact Info

For critical issues, deployment is done as soon as the issue has been resolved and the release has been cleared for release.

Report an issue

To report an Issue, Users should send an email to If the Issue is not resolved, they can follow the escalation matrix defined below:

Ryiad Nehmi (Founder and CEO)